Courier API error: Price table ID does not belong to this client!

Modified on Mon, 19 Jan at 6:36 PM




This error occurs when the price table set in xConnector for the Cargus courier is no longer up to date. To fix it, you need to select the new price table valid on the current date.



Steps to solve this error:


  1. Go to xConnector → Profile → Connected services → Cargus

  2. Click Test connection

  3. Complete / verify the following fields:

    • Pickup location: select the pickup location

    • Price table: the last price table

    • Default service: Economic Standard < 31 kg or Multipiece depending on your contract

  4. Click Save



You can now continue generating and saving your shipping labels.


Feel free to contact us if you need any further information:


Chat: click on the blue chat icon (bottom-right)

E-mail: support@xconnector.app

Phone+4 0373 747 991



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