Knowledge base

Getting started (2)

Learn about xConnector and how can you set the first steps

About xConnector (1)

• Welcome to xConnector!

First steps (3)

• 1. Set up the account
• 2. Connect a service - Shipping and Invoicing
• 3. Set up preferences

Integrated services (3)

All integrated API services in xConnector

Courier services (28)

• Pactic (Allpacka)
• Bookurier
• Cargus

View all 28

Invoice services (4)

• FGO
• BillingoHU
• SmartBill

View all 4

ERP services (2)

• Nexus ERP
• Senior ERP

Smart tools (3)

Advanced solutions to automate and optimize your daily workflows

Automation (5)

• Inventory management and stocks synchronisation
• Send automatically the invoice on the e-mail
• Import cash confirmation files

View all 5

Advanced tools (7)

• Collect points - Lockers
• Pick & Pack application
• Calculated rates

View all 7

Shopify Flows (4)

• Delivery to a locker order but locker is not selected
• Tag orders if customer placed more than 1 order in the last 24h
• Customer can check products upon delivery - automatically check this option

View all 4

How to (3)

Learn how to

Generate documents (3)

• Create shipping labels
• Create BULK shipping labels
• Create invoices

Cancel documents (2)

• Cancel a shipping label
• Cancel an invoice

Configure settings (7)

• Address validation and correction
• Configure the VAT payer settings
• Configure multiple VAT rates settings

View all 7

Errors and solutions (2)

See here errors and solutions

API errors (15)

• Courier API error: Price table ID does not belong to this client!
• Courier API error: Validation Failed | [service - "error.awb.invalid_service_association"]
• Courier API error: Validation Failed | (awb Payment - This value is not valid)

View all 15

Other errors (13)

• Cannot create an invoice! The VAT rate of the product Zipper Pocket Hoodie was not found on the server! RC:400
• ParcelCodes are required for selected services!
• Invoice products trebuie specificat si trebuie sa contina cel putin un element, RC: 400

View all 13

Let's talk about e-Commerce (1)

Best Practice about challenges and solutions in e-Commerce

Challenges and Solutions (5)

• Platile Ramburs: eficienta verificari versus timp alocat
• Logistics and Delivery
• Pick-up from lockers - Advantages

View all 5

Updates (3)

See the latest updates

Updates 2023 (2)

• Update 12.09.2023
• Update 23.10.2023

Updates 2024 (6)

• Update 14.01.2024
• Update 1 June 2021
• Update 31 May 2024

View all 6

Updates 2025 (2)

• Update 05.01.2025
• Update 17.01.2025