This error refers to the payment of the shipping service and appears when a wrong value is selected in the field Payment of shipment at.
Please check here:
xConnector > Shipping label generation window > Tab 3: Content > Payment of shipment at
Here you must select the data according to the contract with the courier. Most of the time here, you have to select - Sender.
Feel free to contact us if you need any further information:
Chat: click on the blue chat icon (bottom-right)
E-mail: support@xconnector.app
Phone: +4 0373 747 991
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