We have implemented a new feature that automatically notifies customers when they select locker delivery but do not choose a specific locker.
The notification email is sent via the xConnector server through Shopify Flow and is triggered when:
the customer selects a locker delivery method, but no locker is selected, and
a valid email address is present in the order.
This helps ensure that customers complete the locker selection promptly, allowing you to proceed with shipping without delays or additional phone calls.
More details are available here:
https://xconnector.freshdesk.com/support/solutions/articles/103000310539-collect-points-locker-not-selected-notifications
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article