Pick and Pack - mobile application

Mobile Application Overview

Requirements

How to install the mobile application

How to use the mobile application 

• Scan the shipping label barcode

• Scan the picking list QR code

• Automatically revert the invoice on cancel order

Mobile Application Overview

The mobile application enhances warehouse operations by optimizing product picking, accelerating package preparation, and minimizing human errors. It also enables efficient inventory tracking and physical stock checks by integrating with Shopify's product inventory.

Key Features:

• Shipping Label Scanning: Scan the shipping label barcode to instantly retrieve order details and associated products. This functionality allows you to perform both product picking or order cancellation, which automatically triggers the invoice reversal.
• Picking List Scanning: Scan the picking list QR code to view all orders and their consolidated product list.
• Product Barcode Scanning: Scan a product barcode to access real-time stock details from Shopify.

Requirements

Device

The mobile app can be installed on one of the following devices

• Phone with Android operating system 

• Zebra scanner with Android operating system 

• Datalogic scanner with Android operating system

Settings for scanning the products (optional - if you use product sku or barecode)

• In Shopify, you must define an SKU or a Barcode for each product variant

• In xConnector, uncheck this option: Mark as dispatched

    xConnector > Profile > Preferences > Default values > Mark order as dispatched

Optional settings needed for scanning:

• Product scanning: Each product variant should have a barcode or QR code attached to the product storage place. This makes it easier to identify and track items during the picking process.

• Mark order as Dispatched: uncheck this automated setting so you can mark the order as Dispatched with the mobile app
  xConnector > Profile > Preferences > Default values > [uncheck ]Mark order as dispatched > Save

• Product Placement in Warehouse: Products should be stored in a manner that is logical and accessible. Frequently picked items might be placed closer to the packaging area. You can save the product location: Row - Row unit - Shelf 
  
  
  The product's location in the warehouse. Save for each product variant details like row, row unit, and shelf in the mobile application so you can easily acces this info and you can pick the products from the right spots quickly.

• Picking Carts and Boxes: These are used to collect items as they are picked. They should be sized appropriately for the types of products being handled. Prepare as many boxes as the number of orders you want to pick and number them starting with 1. The mobile application assigns each order to a numbered box starting with number 1.

• Subscription: Pick & Pack application is included in the Advanced plan subscription.

How to install the mobile application

Step 1: Install the mobile app

On your phone/ scanner open this link that will redirect to the Google store where you can install the app. Click on the Install button. 

Step 2: Authenticate

Open the mobile app and click on the Scan button 

Than go to xConnector - Profile - Preferences - scroll down to Mobile application - Scan the QR code created for your shop . 

Now the mobile application is installed on your device and you can use it.

How to use the mobile application 

Based on your workflow or on the volume of the products and how they are organised in the warehouse, you can choose one of two main processes available:

A. Scan the shipping label barcode

First you generate the shipping labels and scan the barcode. 

Example workflow1: Generate the shipping label - Scan the shipping label - Pick the products - Pack the products - Dispatch order

B. Scan the picking list QR code

First you generate the picking list, scan the picking list QR code with the mobile app, then you generate the shipping labels . 

Example workflow 2: Generate the picking list - Scan the picking list - Pick the products - Pack the products - Dispatch order

Scan the shipping label barcode

It starts by generating the shipping labels and then pick-up the products.

This flow is recommended for small businesses that don't have large warehouses or a lot of products. 

Workflow1: Generate the shipping label - Scan the shipping label - Pick the products - Pack the products - Dispatch

Step 1: Generate the shipping labels

You can generate either one by one shippings label or you can generate BULK Shipping labels. 

1.Create shippings label one by one, print them and then scan the barecode one by one.

2. If you create bulk shipping lablels: select your orders, add them to a picking list, generate the documents by bulk option, print them and then scan the barecode one by one.

Find below how you can create a picking list and then generate BULK shipping labels:

Step 2: Scan the shipping label barcode

1. Open the mobile application on your device

2. Authenticate by scanning the QR code from xConnector - Profile - Preferences - Mobile application

3. Click on the Scan button 

4. Scan the shipping label barcode with your device. The application will display the order details:

Step 4: Scan the products or mark them manually while picking

Step 5: Complete the scan

Step 6: Pack the order

Step 7: Dispatch the order

Scan the picking list QR code

It starts by generating the picking list, then pick-up the products, it ends by generating the shipping labels.

This flow is recommended for medium to large businesses with large warehouses, and the products are stored in rows - units - shelves.

Workflow 2: Generate the picking list - Scan the picking list - Pick the products - Pack 

he products - Dispatch 

Step 1: Install the mobile application on your device

Step 2: Generate the picking list

Step 3: Scan the picking list QR

Step 4: Scan the products or mark them manually

Step 5: Complete the scan

Step 6: Pack the order

Step 7: Dispatch the order

Automatically revert the invoice on cancel order

For easier management of refused/returned parcels, the mobile app allows automatic order cancellation in Shopify, along with the corresponding invoice refund.

Step 1: Scan the barcode of the returned shipping label at the store's headquarters.

Step 2: Press Cancel Order.

Result:

✔ The Shopify order is automatically canceled.
✔ The invoice is automatically refunded.

Required settings:

https://xconnector.freshdesk.com/support/solutions/articles/103000282361-rejected-parcels-cancel-the-order-and-the-invoice

This feature is available in Advanced subscription plan.

Feel free to contact us if you need any further information:

Chat: click on the blue chat icon (bottom-right)

E-mail: [email protected]

Phone: +4 0373 747 991