Address validation and correction

You can activate the validation module here: 

xConnector > Profile > Preferences > Address validation

Address validation is a process by which we check and compare the address entered by the customer with the official nomenclature of addresses to correct any errors in street naming or zip code. 

Currently, this feature is available just for Romanian addresses' nomenclature. 

Validate address

Once activated, the address correction module will display in the orders list the status of the address/zip code in the order list through a car-shaped icon:

• Green icon - the address/ zip code is correct.

• Yellow icon - the address/ zip code is incomplete.

• Red icon - the address/ zip code is incorrect.

• Grey icon - the address correction module did not run (it wasn’t activated)

Depending on the scoring based on the algorithms in the address correction module, the application will display the correct zip code/address, and the user validates it by clicking the Fix button when the delivery document is generated.

The application will display a confirmation text if the zip code corresponds to the address.

Fill in the missing zip code.

When the shipping address does not include the zip code, the application will fill it in automatically. 

How it works: 

• First, we run the validation address module to verify the shipping address. 

 → If the address is valid, the zip code is extracted and filled in automatically, and  the car-shaped icon is green, so you know that the address is validated

→ If the address is invalid, we cannot extract the zip code; the car-shaped is red, so you know that the address is not validated. You can validate it by contacting the client. 

Normalise city name

This option changes the value filled in the order with one already existing in the address nomenclature.

You can see the order status in the left panel at Address status. Select one of them, and you can see all orders with this property. 

This module is available in the Basic subscription plan.

The feature Fill in the missing zip code is included in the Advanced subscription plan.

Feel free to contact us if you need any further information:

Chat: click on the blue chat icon (bottom-right)

E-mail: support@xconnector.app

Phone: +4 0373 747 991