If your company is a VAT payer, you must configure the VAT settings in Shopify, xConnector and the invoice service platform.
Shopify
Shopify > Settings > Taxes and duties > enable Collecting tax
Add here all the shipping zones from which you receive orders and need to collect taxes.
Shopify > Settings > Taxes and duties > check the Include sales tax in product price and shipping rate
Shopify > Settings > Taxes and duties > check the Charge sales tax on shipping
Shopify > Products > select a Product > Variants > Edit > check the Charge tax on this product box or Charge tax on this variant (if the product has variants)
xConnector
xConnector > Profile > Connected services > select the invoice service you use > Invoice preferences
VAT payer - mark the store as a VAT payer in the selector
VAT - select a VAT rate. It only applies when you activate the Force VAT payer option.
Force VAT payer - starts only when you have orders that do not have the correct tax settings and want to create invoices for them. This option overwrites the Shopify VAT information. Don’t forget to deactivate this option after you make the invoices you wish to.
Invoice service platform
Follow the VAT settings according to the invoice service you use and fill in it on their platform.
As a result: Shopify calculates the VAT as included in the total (for both the products and the delivery)
Check if you followed the settings correctly:
- Shopify > click on the order's number > check the order details
Important note!
(EN) VAT settings do not apply to existing orders but only to those received after you configured the VAT settings. For the already received orders (before you did the VAT config) use the Force VAT
option and the VAT rate you need on the invoice then uncheck it after you generate the invoices received before the correct settings.
xConnector - Profile - Connected services - click on the Invoice service - click on Invoice preferences - Force vat payer
---------------------------------------------------------------------------------
(RO) De retinut este ca aceste setari de TVA (odata configurate) se vor aplica doar comenzilor nou primite.
Pentru comenzile vechi - adica primite inainte de setarile de TVA corecte si complete - va trebui sa folositi optiunea Force vat payer: Yes
Dupa ce procesati comenzile vechi - adica primite inainte de setarile de tva corecte si complete - scoateti optiunea Force vat payer: No
xConnector - Profile - Connected services - click on the Invoice service - click on Invoice preferences - Force vat payer
Are you using multiple VAT rates in your store? for example: 9% and 19%?
Click here for the settings.
Feel free to contact us if you need any further information:
Chat: click on the blue chat icon (bottom-right)
E-mail: support@xconnector.app
Phone: +4 0373 747 991
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article