Depending on your business flow here you can set your preferences - different options that automate processes and set default values:
Go to - xConnector - Profile - Preferences
1. Address validation
You can activate the validation module here: xConnector > Profile > Preferences > Address validation
Address validation is a process by which we check and compare the address entered by the customer with the official nomenclature of lessons to correct any errors in street naming or zip code.
Currently, this feature is available just for Romanian addresses' nomenclature.
Validate address
Once activated, the address correction module will display the address/zip code status in the order list through a car-shaped icon.
Green icon - the address/ zip code is correct
Yellow icon - the address/ zip code is incomplete
Red icon - the address/ zip code is incorrect
Grey icon - the address correction module did not run (it wasn’t activated). The validation address module applies to orders placed after you start this module.
You can filter the orders according to the Address status in the left panel:
Depending on the scoring based on the algorithms in the address correction module, the application will display the correct zip code/address, and the user validates it by clicking the Fix button when the delivery document is generated.
The application will display a confirmation text if the zip code corresponds to the address.
Fill in the missing zip code
When the shipping address does not include the zip code, the application will fill it in automatically.
How it works:
First, we run the validation address module to verify the shipping address.
→ If the address is valid, the zip code is extracted and filled in automatically ,and the car-shaped icon is gree,n and so you know that the address is validated
→ If the address is invalid, we cannot extract the zip code; the car-shaped is red, so you know that the address is not validated. You can validate it by contacting the client.
Also, based on this module you can filter the order based on the address validation status. See the filters on the left-hand side of the screen
Save - click here to save the options.
The address validation module is included in Basic and Advanced Subscription plan.
Automatic fill in missing zip code is included in Advanced Subscription plan.
Phone number validation
Phone number validation is the procedure through which the application recognizes phone numbers and categorizes them as "Valid" or "Invalid" according to official phone number nomenclatures.
Phone number validation
This option indentify the phone number as "Valid" or "Invalid". You can see all the Invalid phone numbers using the Filters - Flag - Invalid phone number
Normalize phone number
This option identify and normalize the phone number according the phone number format you choose
Phone number format - you can select one phone number format.
E164: defines a general format for international telephone numbers. Plan-conforming telephone numbers are limited to only digits and to a maximum of fifteen digits. The specification divides the digit string into a country code of one to three digits, and the subscriber telephone number of a maximum of twelve digits.
International: the app add a prefix depending on the country the order is from.
National: the app add the national prefix
RFC3966: is as per INTERNATIONAL format, but with all spaces and other separating symbols replaced with a hyphen, and with any phone number extension appended with ";ext=". It also will have a prefix of "tel:" added, e.g. "tel:+41-44-668-1800".
Save - click here to save the options.
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