3. Set up preferences

Modified on Fri, 4 Jul at 12:59 PM

Depending on your business flow, you can configure your preferences here — various options that help automate processes and define default values.

Go to > xConnector > Profile > Preferences

1. Address validation

You can activate the validation module here:

xConnector > Profile > Preferences > Address validation

Address validation is a process in which the address entered by the customer at checkout is checked and compared against the official address nomenclature. This helps identify and correct errors such as misspelled street names or incorrect postal codes.

Currently, this feature is available only for Romanian addresses.

Validate address

Once activated, the address correction module will display the status of each address/zip code in the order list using a car-shaped icon.

Icon meanings:

? Green – The address/zip code is correct

? Yellow – The address/zip code is incomplete

? Red – The address/zip code is incorrect

⚪ Grey – The address correction module did not run (not activated)

⚠️ Note: The address validation applies only to orders placed after the module is activated.

You can filter the orders according to the Address status in the left panel:

Based on the scoring provided by the algorithms in the address correction module, the application will suggest the correct zip code or address.
The user can then validate and apply the correction by clicking the “Fix” button when generating the delivery document.

The application will display a confirmation text if the zip code corresponds to the address.

Fill in the Missing Zip Code Automatically

When the shipping address does not include a zip code, the application will attempt to automatically fill it in.

How it Works

The address validation module runs to verify the shipping address.
Based on the result:

✅ Valid address:
The zip code is automatically extracted and filled in.
The car-shaped icon turns green, indicating the address is valid and complete.

❌ Invalid address:
The zip code cannot be extracted.
The car-shaped icon turns red, indicating the address is invalid.
In this case, you can manually validate it by contacting the customerand ask for the correct address so the app can identify the zip code.

Tip:

You can also filter orders by address validation status using the filters on the left-hand side of the screen.

Let me know if you'd like this styled as in-app help text, tooltip, or documentation block.

Save - click here to save the options.

The address validation module is included in Basic and Advanced Subscription plan.

Automatic fill in missing zip code is included in Advanced Subscription plan.

Phone number validation

Phone number validation is the procedure through which the application recognizes phone numbers and categorizes them as "Valid" or "Invalid" according to official phone number nomenclatures.

Phone number validation

This option indentify the phone number as "Valid" or "Invalid". You can see all the Invalid phone numbers using the Filters - Flag - Invalid phone number

Normalize phone number

This option identify and normalize the phone number according the phone number format you choose

Phone number format - you can select one phone number format.

E164: defines a general format for international telephone numbers. Plan-conforming telephone numbers are limited to only digits and to a maximum of fifteen digits. The specification divides the digit string into a country code of one to three digits, and the subscriber telephone number of a maximum of twelve digits.

International: the app add a prefix depending on the country the order is from.

National: the app add the national prefix

RFC3966: is as per INTERNATIONAL format, but with all spaces and other separating symbols replaced with a hyphen, and with any phone number extension appended with ";ext=". It also will have a prefix of "tel:" added, e.g. "tel:+41-44-668-1800".

Save - click here to save the options.