Selling products that are out of stock? 

Now you can prioritize your orders based on the available stock!

Shopify's "Continue Selling When Out of Stock" feature allows online stores to keep selling products even when they're temporarily out of stock. This helps maintain steady sales without interruption. This feature is particularly important for stores that often see changes in their stock levels but still want to make sure they don't lose sales when customer demand is high.

Functionality Integration with xConnector

Understanding the importance of efficient orders and products management, xConnector enhances this feature by integrating a stock reading module. 

This feature reviews all orders received in Shopify in chronological order and simultaneously checks the current inventory. 

• If the product ordered is in stock, it adds an "In stock" tag to the order. It tags the first orders placed with "In stock" until the inventory is over.
• If one or more products in the order are out of stock, it adds an "Out of stock" tag. For orders containing multiple products, if at least one product is found to be out of stock, the entire order is tagged as "Out of Stock."

This module runs every two hours and adds tags based on the existing stock at the time of running module. (6,8,10,12,14,16,18 GMT)

To process orders, just filter by the "In stock" tag, ensuring that shipping labels are generated only for those orders that are confirmed to have available stock.

Activate In stock filter in xConnector

Go to xConnector - Profile - Preferences - Automation - In stock filter enabled - check the option - Save

How to use it

In order list you can filter all the order with the tag In stoc or Out of stock. 

Benefits 

Improved Inventory Management

• Provides valuable insights into customer demand patterns, helping businesses plan better for inventory restocks.
• Helps prioritize which products need urgent restocking based on actual sales data and customer interest.
  
  

Optimized Order Processing with xConnector

• With the integration of stock tags, xConnector allows merchants to prioritize order processing efficiently.
• Merchants can expedite shipping for "In Stock" items, ensuring quick delivery and high customer satisfaction.
• Orders tagged as "Out of Stock" can be managed accordingly to ensure transparency with customers about delivery expectations.

The "Continue Selling When Out of Stock" feature in Shopify, enhanced by xConnector’s tagging system, offers online stores a strategic advantage in managing sales and inventory. This functionality not only supports continuous sales activities during stockouts but also aids in streamlining order fulfillment processes, thus aligning customer expectations with service delivery. By leveraging this feature, merchants can significantly enhance their operational efficiency and customer service.

Proper Order Management and Its Impact on Stock in xConnector

To ensure an accurate overview of stock levels and precise invoicing, it is important to manage orders correctly in xConnector, especially when dealing with products in stock and out of stock.

"In Progress" Orders and Stock Reservation

Orders marked as "In progress" must be closed to avoid affecting stock levels. If these orders remain in this state for a long period, they will continue to reserve available stock, leading to a distorted view of the actual quantities in stock.

Marking Old Orders as "Dispatched"

For old orders that are still in the "In progress" state and have already been shipped to customers, it is necessary to mark them as "Dispatched" to release the reserved stock. The steps to perform this operation are as follows:

1. Access xConnector and select the "In progress" section

2. Select the old orders that have already been shipped

3. Click the arrow next to the "Create documents" button

4. Click on "Dispatch orders"

Once the old orders are marked as "Dispatched," they will no longer affect the available stock.

To avoid stock calculation issues, it is essential to keep new and in-progress orders updated properly, marking them as "Dispatched" in a timely manner when necessary.

Methods for Marking Orders as "Dispatched"

You can mark orders as "Dispatched" using one of the following methods:

• Generating the Shipping label The order will automatically move from "New orders" to "Dispatched" when the Shipping label is generated. This setting can be configured by accessing:

  • xConnector - Profile - Preferences - Default values - Mark order as dispatched

• Based on Courier Tracking Status: When the order is picked up by the courier ("Picked up by courier"), it will automatically move to "Dispatched". Configure this setting from:

  • xConnector - Profile - Preferences - Tracking - Dispatch order on pick up

• Using the "Dispatcher" Module: Scan the Shipping label barcode to move the order from "In progress" to "Dispatched". Use:

  • xConnector - Dispatcher

To maintain an accurate record of stock, ensure that old orders are properly updated and marked accordingly. This will help you maintain a precise overview of available stock and avoid issues caused by incorrect product reservation.

This module is available in the Advanced subscription plan

Feel free to contact us if you need any further information:

Chat: click on the blue chat icon (bottom-right)
E-mail: support@xconnector.app
Phone: +4 0373 747 991