The most common error that occurs when generating GLS Ireland shipping labels is:
Courier API error: adePreparingBox_GetConsignLabelsExt errorThis error usually appears when the address or postal code is not entered correctly.
Important points to note about the address:
Address: must contain a street name and house number
Address details: should include additional information such as building, floor, apartment, etc.
City: must contain the city name
County: must contain the county name
ZIP code: must be filled in with the postal code corresponding to the address, in the accepted format (e.g. xxx xxxx)
Country: must be filled in with the country nameOf course, when using the xConnector integration, these fields are automatically populated based on the data provided by the customer. However, we strongly recommend verifying and correcting them when necessary.
GLS recognises the official postal code database available on the following website, so it is useful to verify the postal code there when you encounter errors while generating the shipping label:
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